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Our Guarantees
We want our customers to be satisfied with our work every time. Our guarantees are proof of that trust and commitment.
4R Guarantee
COIT guarantees to perform all cleaning services to your complete satisfaction at the agreed upon price. If you are not completely satisfied, COIT will:
- RECLEAN any areas or items to your satisfaction. If you are still not satisfied, COIT will...
- REFUND your money paid for the service. And if COIT caused any damage while performing cleaning services, COIT will...
- REPAIR the damage at its expense. Or if the item cannot be repaired, COIT will...
- RECTIFY the problem by crediting you with the item's present actual cash value* toward a like replacement from a COIT source (upon payment of cleaning services rendered).
Restoration Guarantee
If you are not completely happy with our restoration services, COIT will:
- RE-SERVICE the scope areas to your satisfaction.
- RETURN TO PRE-LOSS CONDITION - If we fail to meet the scope as estimated, we will credit you with the item's present actual cash value* toward a like replacement from a COIT source (upon complete payment of services rendered including the deductible).
- REPAIR any damage caused by COIT that is outside the requirements of executing the scope.
* As determined by customary industry standards.
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